Disconnect Amazon access
An authorized account owner may revoke Munchello’s application authorization from the applicable Amazon account at any time. After verified revocation, Munchello will promptly disable the connection and destroy stored refresh credentials. Revocation stops future API access after Amazon processes it, but it does not by itself prove deletion of data already synchronized into the service.
Request deletion
Email amazon-api@munchellollc.com with the subject “Data Deletion Request.” Identify the business legal name, authorized administrator, and Amazon advertiser or seller profile to be disconnected. Do not send passwords, tokens, buyer details, or one-time codes.
Munchello will verify the requester’s authority before deleting business-account data. We may ask the requester to confirm through an already authorized channel.
Deletion timing
Once verified, Munchello will disable the stored connection, destroy authorization credentials promptly, and delete applicable primary-store connected-account data within 14 days. Remaining backup copies will be made inaccessible and expire no later than 30 days after the verified request. Narrowly limited legal-hold records may be retained only when legally required and will remain access-restricted.
What deletion covers
A completed request covers stored Amazon authorization credentials, synchronized reports and normalized metrics, account configuration, proposals, and service content associated with the identified connection, subject to the limited exception above. Security evidence needed to demonstrate that access was revoked may be retained in de-linked form without Amazon payloads, search terms, campaign content, or reversible account identifiers. Deletion does not affect records held independently by Amazon or another provider.
Confirmation
Munchello will send confirmation to the verified requester when primary-store deletion is complete and will identify the final backup-expiration date, which will be within the 30-day deletion window, and any legally retained category. Questions: amazon-api@munchellollc.com.